It seems strange to be writing one of these posts in 2019, but we need to talk about email etiquette – more specifically, the lack of it. Read MoreREAD MORE
“I’m sorry I wrote such a long letter: I didn’t have time to write a short one.” That quote, in slightly different permutations, has been variously attributed to Mark Twain, Ernest Hemingway and Blaise Pascale, among others. Read MoreREAD MORE
Imagine if you stood in the kitchen with a shopping bag over your shoulder and said to your significant other, “Attached hereto for your kind information, please find the grocery shopping you requested me to action.” Ridiculous, right? Read MoreREAD MORE
We take great care with our appearance in the business world – from the way we dress and decorate our offices, to the design of our logos and corporate branding. Read MoreREAD MORE
As I’ve written before, communication consists of at least two parties – a sender and a receiver, and many of us don’t consider the receiver when we craft our messages. Read MoreREAD MORE