Mandy, Author at Red Door Ink.

7 7 reasons freelancers and solopreneurs could help your business survive

There’s a lot of talk about pivoting and agility right now as businesses struggle to keep afloat amid lockdowns and revenue streams that have either dwindled or outright disappeared.
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T

Turn-taking in online meetings

One of the important aspects of learning to speak, is not just to form the words, but to learn a vital skill called turn-taking.
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C

Crunch time for internal comms

A few weeks in to the Covid-19 crisis, external communications teams have run out of platitudes.
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D

Don’t confuse contact with communication – or customer service

On Saturday afternoon at about 2pm, I sent through an email to the customer service inbox of a large national retailer.
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The five-sentence rule

If you want to write emails that people actually read, make them no longer than five sentences.
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M

Mind your manners, honey

It seems strange to be writing one of these posts in 2019, but we need to talk about email etiquette – more specifically, the lack of it.
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S

Speak it out

One of the best ways to check your writing is to read it out loud.
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Short and sweet

“I’m sorry I wrote such a long letter: I didn’t have time to write a short one.” That quote, in slightly different permutations, has been variously attributed to Mark Twain, Ernest Hemingway and Blaise Pascale, among others.
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D

Don’t take that tone with me

Imagine if you stood in the kitchen with a shopping bag over your shoulder and said to your significant other, “Attached hereto for your kind information, please find the grocery shopping you requested me to action.” Ridiculous, right?
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3 3 Ways To Give Your Business Writing The Ring Of Truth

We take great care with our appearance in the business world – from the way we dress and decorate our offices, to the design of our logos and corporate branding.
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