Internal communication is often treated like Cinderella – banished below stairs to do the grunt work while external communication gets to go to the ball. Read MoreREAD MORE
I spend a fair amount of time giving feedback on documents like company profiles and brochures, and the commonest mistake I see is a complete disregard for the hapless person who’s likely to receive it. Read MoreREAD MORE
A lot of press releases come to me for review with this opening sentence: “Large Corporation X today announced that …” And here’s the thing: an announcement is not news. Read MoreREAD MORE
I see a common mistake in press releases, which is to start off quotes with the name and fancy title of the company spokesperson, and only after those many and boring words, to get to the quote itself. Read MoreREAD MORE
If you want to craft great content, take a tip from journalism and spend a lot of time writing the introductory paragraph of your piece. Read MoreREAD MORE